CUSTOMER SERVICE
Company Information
Kanu Surf designs and manufactures swimwear and resort wear for men,
women, and children. We have offices and a distribution center in Ocean, NJ
as well as Edison, NJ. We also maintain a Showroom in New York City.
Shipping Information
48 Contiguous United States
$5 Flat Rate, (3-5 business days) - This applies to order shipped within the 48 contiguous states. This option costs $5.00 regardless of how many peices ordered or the weight of the package.
Standard Ground, (3-5 business days)Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 3-5 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. Shipping costs for orders placed on this site are based on the weight of the total order. You will be provided with the total shipping cost for your order during Checkout.
Second Day, (2 business days) Most items may be shipped to the 48 contiguous United States via Second Day service. You can expect your order to arrive 2 full business days from date of shipment. Business days are Monday-Friday, excluding federal holidays within the United States.Shipping costs for orders placed on this site are based on the weight of the total order. You will be provided with the total shipping cost for your order during Checkout.
Overnight, (1 business day)
Most items may be shipped to the 48 contiguous United States via Overnight service . You can expect your order to arrive in 1 business day from date of shipment. Business days are Monday-Friday, excluding federal holidays within the United States.Shipping costs for orders placed on this site are based on the weight of the total order. You will be provided with the total shipping cost for your order during Checkout.
SHIPPING RULES AND RESTRICTIONS
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
The shipping costs will be determined based on the total weight of the shipment. Actual shipping costs will be displayed at checkout.
You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.
Please e-mail us at info@kanusurf.com if you have any questions.
OPENING AN ACCOUNT
Opening an account is easy. To register your information, simply follow the prompts when placing an online order. Opening an account offers you a safe and convenient way to shop, track your shipments, and receive e-mails about your order. We value your privacy. Please refer to our Privacy Policy for more information.
About placing an online order
Finding Your Order Status
Check your e-mail. You are required to enter an e-mail address during Checkout, so that you may receive e-mails regarding the status of your order.
Visit the website. You can check your order history at www.kanusurf.com at any time. Information about your open orders, tracking, and past orders is available.
Contact us. If you still have questions about your order, please contact us via e-mail at info@kanusurf.com.
Contact us
BY E-MAIL INFO@KANUSURF.COM
